telbee's voice messaging makes it easy and convenient for customers to talk with you via your Wix website, whether they're looking for sales support, customer service or just to chat. Voice chat conversations are much more personal and meaningful than text, and more convenient for you and your customers than live calls.
Adding telbee voice messaging to your Wix website requires a few extra steps from those in the Install Plugin box, but we've got a script that makes it easy and this guide to walk you through it. To start with, you will need a Plugin Channel (rather than a Hosted Page):
From the My Channels area of telbee (in the top menu), click:
Once you've customised and published your channel, you will see the Install Plugin box where you can find the Channel Code you need to install your channel on Wix (highlighted in the orange box below). You can select this code and copy it to your clipboard when needed:
You can always get back to the Install Plugin box by clicking View Plugin Code in the channel row from the Channels List
However you want to add telbee to your Wix site, we've got one script that will make it work. You need to add this using Wix's Custom Code feature (available on any premium plan). You access this via the Settings area in your Dashboard:
Click + Add Custom Code and you will see this box (blank initially - the screenshot shows it completed):
Here is the code snippet to use:
Please note: Because of the way Wix works, even if you are only adding a telbee channel to one of your pages, you still need to install this script on all pages. Otherwise you may find that visitors sometimes cannot use their microphones.
There are 3 ways to add a telbee channel in Wix:
A. Embed as an iframe: Have the recorder visible all the time to maximise visitor interaction. No tab/button is shown
B. Use telbee's tab/button: Add the tab/button you customised in the Channel Editor for visitors to click to bring up the recorder
C. Use your own trigger: Hide the telbee tab/button, and use another element in Wix (e.g. an image, a button, a text link) to bring up the recorder
You can use multiple channels on any Wix site or page, though you can only have 1 own trigger channel per page.
Here's how to install telbee channels in Wix using each of the 3 options:
Here is the code to use in the HTML frame:
<iframe width="100%" height="100%" style="border: none" src="https://telbee.io/channel/CHANNEL_CODE/?isFrame=true" id="telbee-main" allow="microphone" class="active"></iframe>
Here is the code snippet:
Here is the code snippet: