Great customer relationships 
start here

Sales

Website visitors are your most engaged customers and prospects. Instead of asking them to fill out a form, stand out from the crowd by delivering highly personal customer experiences and engaging people in conversations that convert.

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Feedback

To get real feedback from customers, you need to make it super easy for them to talk to you - and ask them at the right time. With telbee, you can ask for feedback at just the right moment - after checkout on your website, by email or as a QR code on their receipt. And all they have to do is talk!

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Support

Instead of waiting on hold or in a queue, let your customers simply say what they want, get on with their day and hear back from the right person. With voice messaging for customer support, your customers can feel personally cared for. When you show them you value their time, they’ll value you back!

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Pay monthly
Pay yearly
3 months free!
Currency
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Free

Solo use
 
£0
FREE
£0
FREE
$0
FREE
$0
FREE
0
FREE
0
FREE
Get started here! Find out what telbee is all about - and all you might ever need for a small website or blog!
15 vox minutes/month included
15 transcription mins on sign up
Up to 2 Active Voice Channels
1 month of history
Key features:
Customise your Vox Plugins/Pages
Receive voxes in a team voice inbox
Claim & assign vox conversations
Transcribe voxes on demand
Reply by vox in a flash
More features coming soon! 

Starter

Solo use
 
£13
/ month
£9.75
/ month - billed yearly
$18
/ month
$ 13.50
/ month - billed yearly
15
/ month
11,25
/ month - billed yearly
More minutes, more features, more insights. Perfect if you're serious about giving your customers a voice
60 vox minutes/month included
20 transcription mins./month
Top up minutes on demand
Up to 2 Active Voice Channels
Up to 1 year of history
Everything in FREE, plus
Adv. customisation of Channels
Optionally auto transcribe voxes
Download any vox as an mp3
Add links & notes to vox replies
More features coming soon! 

telbee helps us save time on our internal processes, streamline our communications and create personal connections with our customers. It’s transformed the way we work! The telbee team is amazing, continuing to support us every step of the way.

Jim Kennelly
Founder - Lotas Productions

or to learn more... simply send us a Vox by clicking in the corner.
We love hearing from you!

On July 16th, 2020

Compare plans and features 

Compare
Plans

Starter (20% off)

Pro

Team

PLAN ALLOWANCES AND LIMITS

User limit

max. 1 User

max. 1 user

2 Seats included

6 Seats included

Add more Users?

-

-

up to 3 more users @ $12 per seat/month - (25% off on yearly plans)

unlimited  @ $10 per seat/month - (25% off on yearly plans)

Vox minutes

15/month

60/month

120/month

120/month

Transcription minutes

15 minutes one-off

20/month

60/month

60/month

Top up minutes

-

on-demand or auto
- see top up prices

on-demand or auto
- see top up prices

on-demand or auto
- see top up prices

Active Vox Channels

max 2 active Vox Channels

max 2 active Vox Channels

max 2 active Vox Channels

max 2 active Vox Channels

Add Vox Channels?

-

-

Data retention

1 month

Choose policy -
1 month to 1 year

Choose policy -
1 month to unlimited

Choose policy -
1 month to unlimited

Team onboarding

-

-

-

Dedicated onboarding support (10+ users)

BASIC FEATURES

Create voice recorder plugins

Trigger voice recorder via a button/tab

Trigger voice recorder via own buttons

Embed recorder on page

Create Vox Pages

Collect contact details from visitors

Receive voxes in voice Inbox

Convert to text - read as well as listen

Send voice replies ('vox replies')

Deactivate Vox channels on demand

Automatically input customers' contact details

Receive voxes as mp3 attachments in email notifications

Get high-priority in-app support

VOX CHANNEL CUSTOMISATION

Add logo/image to Vox pages

Set your brand colours

Choose channel container settings

Set default language

Customise channel text and prompts

Set GDPR compliant fields/links

Set maximum recording length for inbound voxes

1 minute max

Choose length
15 secs - 15 mins

Choose length
15 secs - 15 mins

Choose length
15 secs - 15 mins

Set your brand name and avatar for email notifications

defaults: telbee voice messaging / telbee logo

Customisable 'Contact Details' form

Hide 'Contact Details' page

Choose transcription settings

Set transcription language for voxes

Advanced Channel customisation

Set onward links

Create a split screen channel

Set recording quality for inbound voxes

Allow visitors to upload mp3 files

Auto-assign voxes

Auto-star voxes

Auto-deactivate channels

Duplicate channels

INBOX FEATURES

Convert voxes to text

Flag voxes

Download voxes as mp3

Share voxes

Add context to vox replies

Track vox listens

Track frequency of listens

MULTI-USER FEATURES

See all team activity in shared inbox

Claim voxes (reply yourself)

Assign voxes to team members

Set user permissions

‘Star’ (favourite) voxes

Reply from shared inbox

INTEGRATIONS & ADD-ONS

Showcases

-

-

Zapier integrations

-

-

Custom integrations

-

-

Custom recording clients

-

-

Custom workflows

-

-

ACCOUNTS

Clones

Up to 20 clones per month

Categories

Business, Technology

User Limit

1 User

DESIGN INTERACTIONS

Lottie Animation

3 months

Design Interactions

3 months

DESIGN INTERACTIONS

Clones

Categories

-

ACCOUNTS

Clones

Up to 20 clones per month

Categories

Business, Technology

User Limit

1 User

DESIGN INTERACTIONS

Lottie Animation

3 months

Design Interactions

3 months

DESIGN INTERACTIONS

Clones

Categories

-

ACCOUNTS

Clones

Up to 20 clones per month

Categories

Business, Technology

User Limit

1 User

DESIGN INTERACTIONS

Lottie Animation

3 months

Design Interactions

3 months

DESIGN INTERACTIONS

Clones

Categories

-

Your questions answered 

What's a Voice Channel?
Voice Channels (or Vox Channels) are how you receive voice messages from your customers via the web, directly into your telbee voice inbox. Plugin Channels allow your visitors to record voice notes for you from your website pages - no downloads or sign ups required. You customers click on a button, record their message and get on with their day. Vox Pages are standalone web pages (hosted by us) that you can link to from anywhere. You can include the URL in newsletters, onboarding emails, on your social media pages, in your email signature, or even on product packaging via our handy QR codes. Everything about your Vox Channels can be customised to suit your brand colours, messaging and use case.
What are Vox minutes?
Vox Minutes are used to receive voice notes (voxes) via your inbound Vox Channels, and to send replies back as voice notes from your inbox. Minutes for the voice messages you send and receive are counted rounding up to the nearest second. You can see your balance at any time by logging into your account.
What are transcription minutes?
Transcription minutes are used to convert voice notes to text. You can transcribe voxes on-demand from your inbox or automatically if you set your Vox Channel to do so. This way you can read for speed and listen for understanding and context. Transcription minutes are counted rounding up to the nearest 15 seconds. Your balance is shown live in your account.
How are plan minutes calculated & used?
Each Plan includes a monthly allowance of vox and transcription minutes. Plan minutes used in the past month are topped back up each month to your plan allowance on the anniversary of your subscription (or your registration for the FREE plan). ie: 120 vox minutes on Team plan - 110 minutes used in the past month > 110 minutes topped up.
What if I run out of minutes on my plan?
You can avoid this by topping up your account whenever you need to, or setting your account to top-up automatically when your minutes fall beneath a level you set. Any paid top-ups never expire and are only used when you run out of monthly plan minutes. If you run out of plan minutes, you won't be able to send or receive voice messages, or convert voice messages to text until your plan minutes reset at the beginning of the following month, or you top up.
Can I add my team members?
Our FREE and Starter plans are single user accounts. To add your team, upgrade to the Team plan, which comes with 6 user seats included in the price. If you want to add more than 6 team members you can buy additional seats for them. If a team member is no longer using a seat, you can deactivate them and assign the seat to a new team member, or simply delete their access altogether. You can reduce your unused seat subscriptions at any time by contacting us.
When will I be billed?
Monthly plans are billed on the 1st day of each month. Yearly plans are billed each year on the 1st day of the month in which you started the subscription. Initial pro rata payments for new seat subscriptions on your chosen plan, as well as any paid top-ups, are billed immediately. Monthly/yearly invoices are sent by email to your registered email address and itemised usage is available to be viewed/downloaded from within your account.
Can I upgrade my plan anytime?
Yes - you can upgrade your account at any time from within your account. Any unused credits under your current subscription will be applied to your new subscription.
How do I delete my account and cancel subscriptions?
Hopefully you won't want to! But we've made it really easy, and GDPR compliant, for you to do so. Just click on the red "Delete Account" button in your Account Settings. Any further payments will be stopped, and all your data deleted - no questions asked.
Are you GDPR compliant?
Yes. Your right to privacy and the security of our systems is of utmost importance to us. To review our full privacy policy and terms, please click here.

Have more questions or need
help choosing the right plan?

Get up and running in 3 easy steps

1.

Sign up free

You can also choose to invite a team member to join you. No credit cards. No commitments. Cancel your account anytime, no questions asked.

2.

Set up your channels

Customise the look and feel of your online voice recorder buttons and pages to fit your brand and your use cases. Publish in seconds, and share.

3.

Start listening

Listen to (or read) voice notes as a team, and then optionally reply to your visitors by voice too, on your terms, to build more human relationships with your customers.
Get in touch to go Pro
‍‍

More than 50 users?

Whether it's more users or minutes, we'll listen to exactly what you need and tailor a custom package fit for your business and your customers.

Are you a Digital Agency?

We have many ways in which we can help your agency stand out, while providing custom support packages to you and your clients. Get in touch and we'll tell you more.

Need a custom strategy?

Our team of experts will analyse your requirements and make recommendations of how best to integrate telbee into your products, services & processes.

Pro

No min. No max.
Contact us
Custom minutes allowances
Custom transcription minute allowances
Bespoke channels
Custom Data Retention settings
Tell us what you're looking for
Tailored applications for your business
Custom integrations with your systems
Any feature on request! 

Calculate plan minutes & price

Get started for FREE! Upgrade anytime.

Need more minutes beyond your included plan minutes?