Pricing starts at $199/month. Get in touch to find your perfect solution.

How much will I pay for the Starter/Team plan?

Sales

Website visitors are your most engaged customers and prospects. Instead of asking them to fill out a form, stand out from the crowd by delivering highly personal customer experiences and engaging people in conversations that convert.
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Book a demo

Feedback

To get real feedback from customers, you need to make it super easy for them to talk to you - and ask them at the right time. With telbee, you can ask for feedback at just the right moment - after checkout on your website, by email or as a QR code on their receipt. And all they have to do is talk!

Book a demo

Support

Instead of waiting on hold or in a queue, let your customers simply say what they want, get on with their day and hear back from the right person. With voice messaging for customer support, your customers can feel personally cared for. When you show them you value their time, they’ll value you back!

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Pay monthly

Pay yearly

3 months free!

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Free

Solo use

Get started here! Find out what telbee is all about - and all you might ever need for a small website or blog!

15 vox minutes/month included

15 transcription mins on sign up

Up to 2 Active Voice Channels

1 month of history

Key features:

Customise your Vox Plugins/Pages

Receive voxes in a team voice inbox

Claim & assign vox conversations

Transcribe voxes on demand

Reply by vox in a flash

More features coming soon!

Starter

Solo use

More minutes, more features, more insights. Perfect if you're serious about giving your customers a voice

60 vox minutes/month included

20 transcription mins./month

Top up minutes on demand

Up to 2 Active Voice Channels

Up to 1 year of history

Everything in FREE, plus

Adv. customisation of Channels

Optionally auto transcribe voxes

Download any vox as an mp3

Add links & notes to vox replies

More features coming soon!

Pro

2 account users included

For small teams - get advanced team collaboration features and add up to 3 more team members

120 vox minutes/month included

60 transcription mins./month

Top up minutes on demand

Up to 2 Active Voice Channels

Unlimited history

Everything in Starter, plus

Set user inbox permissions

Vox listened notifications

Hide Vox branding on channels

More features coming soon!

Team

6 account users included

For larger businesses with bigger requirements. Add as many team members as needed

120 vox minutes/month included

60 transcription mins./month

Top up minutes on demand

Up to 2 Active Voice Channels

Unlimited history

Everything in Starter, plus

Set user inbox permissions

Vox listened notifications

Hide Vox branding on channels

More features coming soon!

Get started FREE, choose later

How much will I pay for the Starter/Team plan?

Jump to full feature list and description

Compare plans and features

Compare
Plans

Free

Get started

Starter (20% off)

choose later

Pro

choose later

Team

choose later

PLAN ALLOWANCES AND LIMITS

User limit

max. 1 User

max. 1 user

2 Seats included

6 Seats included

Add more Users?

up to 3 more users @ $12 per seat/month - (25% off on yearly plans)

unlimited @ $10 per seat/month - (25% off on yearly plans)

Vox minutes

15/month

60/month

120/month

Transcription minutes

15 minutes one-off

20/month

60/month

Top up minutes

on-demand or auto
- see top up prices

Active Vox Channels

max 2 active Vox Channels

Add Vox Channels?

yes - contact us

Data retention

1 month

Choose policy -
1 month to 1 year

Choose policy -
1 month to unlimited

Team onboarding

Dedicated onboarding support (10+ users)

BASIC FEATURES

Create voice recorder plugins

Trigger voice recorder via a button/tab

Trigger voice recorder via own buttons

Embed recorder on page

Create Vox Pages

Collect contact details from visitors

Receive voxes in voice Inbox

Convert to text - read as well as listen

Send voice replies ('vox replies')

Deactivate Vox channels on demand

Automatically input customers' contact details

Receive voxes as mp3 attachments in email notifications

Get high-priority in-app support

VOX CHANNEL CUSTOMISATION

Add logo/image to Vox pages

Set your brand colours

Choose channel container settings

Set default language

Customise channel text and prompts

Set GDPR compliant fields/links

Set maximum recording length for inbound voxes

1 minute max

Choose length
15 secs - 15 mins

Set your brand name and avatar for email notifications

defaults: telbee voice messaging / telbee logo

Customisable 'Contact Details' form

Hide 'Contact Details' page

Choose transcription settings

Set transcription language for voxes

Advanced Channel customisation

Set onward links

Create a split screen channel

Set recording quality for inbound voxes

Allow visitors to upload mp3 files

Auto-assign voxes

Auto-star voxes

Auto-deactivate channels

Duplicate channels

INBOX FEATURES

Convert voxes to text

Flag voxes

Download voxes as mp3

Share voxes

Add context to vox replies

Track vox listens

Track frequency of listens

MULTI-USER FEATURES

See all team activity in shared inbox

Claim voxes (reply yourself)

Assign voxes to team members

Set user permissions

‘Star’ (favourite) voxes

Reply from shared inbox

INTEGRATIONS & ADD-ONS

ACCOUNTS

Clones

Up to 20 clones per month

Categories

Business, Technology

User Limit

1 User

DESIGN INTERACTIONS

Lottie Animation

3 months

Design Interactions

3 months

DESIGN INTERACTIONS

Clones

Categories

ACCOUNTS

Clones

Up to 20 clones per month

Categories

Business, Technology

User Limit

1 User

DESIGN INTERACTIONS

Lottie Animation

3 months

Design Interactions

3 months

DESIGN INTERACTIONS

Clones

Categories

ACCOUNTS

Clones

Up to 20 clones per month

Categories

Business, Technology

User Limit

1 User

DESIGN INTERACTIONS

Lottie Animation

3 months

Design Interactions

3 months

DESIGN INTERACTIONS

Clones

Categories

Get started today

How much will I pay for the Starter/Team plan?

Your questions answered

What's a Voice Channel?

Voice Channels (or Vox Channels) are how you receive voice messages from your customers via the web, directly into your telbee voice inbox. Plugin Channels allow your visitors to record voice notes for you from your website pages - no downloads or sign ups required. You customers click on a button, record their message and get on with their day. Vox Pages are standalone web pages (hosted by us) that you can link to from anywhere. You can include the URL in newsletters, onboarding emails, on your social media pages, in your email signature, or even on product packaging via our handy QR codes. Everything about your Vox Channels can be customised to suit your brand colours, messaging and use case.

What are Vox minutes?

Vox Minutes are used to receive voice notes (voxes) via your inbound Vox Channels, and to send replies back as voice notes from your inbox. Minutes for the voice messages you send and receive are counted rounding up to the nearest second. You can see your balance at any time by logging into your account.

What are transcription minutes?

Transcription minutes are used to convert voice notes to text. You can transcribe voxes on-demand from your inbox or automatically if you set your Vox Channel to do so. This way you can read for speed and listen for understanding and context. Transcription minutes are counted rounding up to the nearest 15 seconds. Your balance is shown live in your account.

How are plan minutes calculated & used?

Each Plan includes a monthly allowance of vox and transcription minutes. Plan minutes used in the past month are topped back up each month to your plan allowance on the anniversary of your subscription (or your registration for the FREE plan). ie: 120 vox minutes on Team plan - 110 minutes used in the past month > 110 minutes topped up.

What if I run out of minutes on my plan?

You can avoid this by topping up your account whenever you need to, or setting your account to top-up automatically when your minutes fall beneath a level you set. Any paid top-ups never expire and are only used when you run out of monthly plan minutes. If you run out of plan minutes, you won't be able to send or receive voice messages, or convert voice messages to text until your plan minutes reset at the beginning of the following month, or you top up.

Can I add my team members?

Our FREE and Starter plans are single user accounts. To add your team, upgrade to the Team plan, which comes with 6 user seats included in the price. If you want to add more than 6 team members you can buy additional seats for them. If a team member is no longer using a seat, you can deactivate them and assign the seat to a new team member, or simply delete their access altogether. You can reduce your unused seat subscriptions at any time by contacting us.

When will I be billed?

Monthly plans are billed on the 1st day of each month. Yearly plans are billed each year on the 1st day of the month in which you started the subscription. Initial pro rata payments for new seat subscriptions on your chosen plan, as well as any paid top-ups, are billed immediately. Monthly/yearly invoices are sent by email to your registered email address and itemised usage is available to be viewed/downloaded from within your account.

Can I upgrade my plan anytime?

Yes - you can upgrade your account at any time from within your account. Any unused credits under your current subscription will be applied to your new subscription.

How do I delete my account and cancel subscriptions?

Hopefully you won't want to! But we've made it really easy, and GDPR compliant, for you to do so. Just click on the red "Delete Account" button in your Account Settings. Any further payments will be stopped, and all your data deleted - no questions asked.

Are you GDPR compliant?

Yes. Your right to privacy and the security of our systems is of utmost importance to us. To review our full privacy policy and terms, please click here.

Great customer relationships start here

Free

Starter

Pro

Team

Compare plans and features

Compare Plans

Free

Starter (20% off)

Pro

Team

User limit

Add more Users?

Vox minutes

Transcription minutes

Top up minutes

Active Vox Channels

Add Vox Channels?

Data retention

Team onboarding

Create voice recorder plugins

Trigger voice recorder via a button/tab

Trigger voice recorder via own buttons

Embed recorder on page

Create Vox Pages

Collect contact details from visitors

Receive voxes in voice Inbox

Convert to text - read as well as listen

Send voice replies ('vox replies')

Deactivate Vox channels on demand

Automatically input customers' contact details

Receive voxes as mp3 attachments in email notifications

Get high-priority in-app support

Add logo/image to Vox pages

Set your brand colours

Choose channel container settings

Set default language

Customise channel text and prompts

Set GDPR compliant fields/links

Set maximum recording length for inbound voxes

Set your brand name and avatar for email notifications

Customisable 'Contact Details' form

Hide 'Contact Details' page

Choose transcription settings

Set transcription language for voxes

Advanced Channel customisation

Set onward links

Create a split screen channel

Set recording quality for inbound voxes

Allow visitors to upload mp3 files

Auto-assign voxes

Auto-star voxes

Auto-deactivate channels

Duplicate channels

Convert voxes to text

Flag voxes

Download voxes as mp3

Share voxes

Add context to vox replies

Track vox listens

Track frequency of listens

See all team activity in shared inbox

Claim voxes (reply yourself)

Assign voxes to team members

Set user permissions

‘Star’ (favourite) voxes

Reply from shared inbox

Showcases

Zapier integrations

Custom integrations

Custom recording clients

Custom workflows

Free

Starter (20% off)

Business

Clones

Categories

User Limit

Lottie Animation

Design Interactions

Great customer relationships
start here

Compare
Plans

Have more questions or need
help choosing the right plan?

Get in touch to go Pro
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